Cookie policy


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies.   

A general objection to the use of cookies used for online marketing purposes can be declared for many of the services, especially in the case of tracking, via the US site or the EU site Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. This may prevent you from taking full advantage of the website.

What cookies do we use?

Essential Cookies

Name Decsription Purpose
AspNet.ApplicationCookie Application cookie Used to retrieve account information for logged in users.
ARRAffinity Application cookie Used by the Windows Azure cloud platform when using load balancing. Ensures that all of a visitors requests are routed to the same server.
ASP.NET_SessionId Application cookie This is a temporary cookie file which is erased when you close your web browser. When you restart your browser and revisit our site, the Website will not recognise you.
CMSPreferredCulture /
Kentico CMS cookie These cookies allows the Website to determine what your preferred language is when serving you content.
CMSViewMode Kentico CMS cookie This cookie is used by the CMS to identify that you are viewing the Website in either live, preview or editing mode.
CMSLandingPageLoaded Kentico CMS cookie Used to indicate that a the landing page has been visited and so the Landing page activity is not logged again for the current visitor.
CookieConsent Application cookie This cookie is to help us remember that you have seen the cookie message required by law.
lang Application cookie Used to store the culture code of the current user.
mbox, des_opt_in, guest_id, personalization_id Twitter Cookies created by the Twitter feed.
scarab.visitor Application cookie This cookie stores the visitor id which will identify the visitor through multiple sessions to give a consistent experience.
wisepops* Application cookie Used to open targetted banners.
_br_uid_2 Application cookie This cookie is used to enable user to share pages through third party social networking websites.
_fbp Facebook Cookies created by the Facebook feed.
__RequestVerificationToken Application cookie Used to prevent Cross-Site Request Forgery (CSRF) attacks on the site.

Performance & analytics cookies

Name Description Purpose
ai_session Application cookie A unique anonymous session identifier cookie.
ai_user Application cookie A unique user identifier cookie enabling counting of the number of users accessing the application over time.

Customisation, targeting & tracking cookies

Name Description Purpose
_ga Application cookie Used to distinguish users.
_gid Application cookie Used to distinguish users.
_gat* Application cookie Used to throttle request rate.
_gcl_au Application cookie Used by Google AdSense to improve advertisement efficiency across websites using their services.